Terms and Conditions


In the use Marketplacepty, you accept these conditions. Please read them carefully.

We offer a wide range of services and sometimes additional terms may apply. When using our service (eg, Your Profile, Gift Cards, Your Media Library), it will also be subject to the guidelines, terms and agreements applicable to that Marketplacepty Service ( “Terms of Service”). If these Terms of Use are inconsistent with the Terms of Service, these Terms of Service shall prevail.


When you use Marketplacepty Services or send us e-mails, text messages and other communications from your desktop or mobile device, you may be communicating with us electronically. You agree to receive communications electronically, such as emails, text messages, notices mobile or warnings and messages notifications on this site or through other services Marketplacepty, as our Message Center, and may retain copies of such communications for your records . You agree that all agreements, notices, disclosures and other communications that we send to you electronically satisfy any legal requirement that such communications be in writing.


All content included or available through any service Marketplacepty, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is owned by Marketplacepty or its content providers and is protected by international copyright laws. The compilation of all content included or available through any service Marketplacepty is the exclusive property of Marketplacepty and protected by the laws of international copyright.


In addition, graphics, logos, page headers, button icons, scripts and service names included or available through any Marketplacepty service marks are trademarks or trade dress Marketplacepty in the United States and other countries. Trademarks and trade dress of Marketplacepty can not be used in connection with any product or service other than Marketplacepty, in any manner likely to cause confusion among customers, or in any manner that disparages or devalues ​​Marketplacepty. All other trade marks not owned by Marketplacepty that appear in any Marketplacepty Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Marketplacepty.


Subject to your compliance with these Terms of Use and Terms of Service, and the payment of any applicable fees, Marketplacepty or its content providers grant a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal license and non-commercial use Marketplacepty services. This license does not include any resale or commercial use of any Marketplacepty service or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of any Marketplacepty Service or its contents; any downloading, copying or other use of account information for the benefit of any third party; or any use of data mining, robots or similar collection tools and data extraction. Marketplacepty or its licensors, suppliers, publishers, rights holders or other content providers reserve and retain all rights not expressly granted to you in these Terms of Use or Terms of Service. No Marketplacepty Service, or any part of any service Marketplacepty may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Marketplacepty. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Marketplacepty without express written consent. You can not use any meta tags or any other “


Marketplacepty has a program that provides its users the opportunity to generate more revenue, for this you must meet the requirements in our membership registration; Application must generate a sell option in the navigation menu or by accessing our website www.marketplacepty.com/vendor-registrer and finally send an email notifying their membership, along with the following documents: Identification of the registered user and utility bill,





Our policy lasts for 30 days.

If 30 days have passed since your purchase, unfortunately we can not offer a refund or exchange. 
To be eligible for a refund, the item must be unused and in the same condition as received. You must also be in its original packaging. 
There are several types of goods that are exempt from being returned. Perishable products such as food, flowers, newspapers or magazines can not be returned. Nor do we accept products that are intimate and sanitary goods, hazardous materials or liquids. 
Additional non – returnable products: 
* Gift Cards 
* downloadable software products 
* Some products and health care staff 
to complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. 
There are some situations where only partial refunds can be guaranteed: (if applicable) 
* Books with obvious signs of use 
* software, video games, or LPs that have been opened. 
* Any item that is not in its original condition, that is damaged or missing parts for reasons beyond us. 
* Any item that is returned more than 30 days after shipping. 
Refunds (where applicable) 
Once your return is received and inspected, we will send an email to notify you that we have received your return. We also notified of the approval or rejection of your refund.
If you ‘re approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, a certain amount of days. 
Refunds delayed or lost (where applicable) 
If you have not yet received your refund, please check your bank account again. 
Then contact your credit card company, it may take some time before your refund officially postee. 
Next step, contact your bank. Often some time passes before your refund is posted. 
If you followed all these steps and do not received your refund, please contact us at customerservices@marketplacepty.com. 
Sale Items (where applicable)
Only items at regular price will be refunded, unfortunately the products on offer can not be refounded. 
Exchanges (where applicable) 
Only replace items that are defective or damaged. If you need to change it for the same item, please email to customerservices@marketplacepty.com and sends the item to:  Street 50 and 58, Obarrio, PH Office one, Floor 11, Suite 1105, Panama, Panama City.

To return your product, you must send them to:  Street 50 and 58, Obarrio, PH Office one, Floor 11, Suite 1105, Panama, Panama City
will be responsible for paying shipping costs for returning the item. Shipping costs are not refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund. 
Depending on where you live, the time it takes to receive the exchanged product may vary. 
If you are sending a product of greater value to $ 75, you should consider using a trackable shipping service or buy insurance for shipping. We do not guarantee that you will receive your refund.


Prices posted on the site do not include shipping cost outside the Panama Republic unless expressly indicate any equipment or any particular promotion, prices of products may change at any time without notice, can not be combined promotions other means other than those presented in this site.

The customer agrees to provide a valid address localizable inside or outside the Republic of Panama where you can ship the order. In case the customer provides an address that is not located by the parcel, any additional cost will be covered by the customer himself.

All submissions made by us and our suppliers are perfectly packaged, if your order is delivered with physical harm by parcel, you should add a note to the sign the manifesto to the employee parcel service stating that the package shows signs of abuse (box open, beaten, punched, wet, etc.) Without this annotation you receive under the package. If the employee parcel service allows you to score in the manifesto of delivery you should NOT receive the package.

If you suspect that the box you are giving the employee the parcel service does not contain what you bought either the weight or size of the package shall not be receiving it by telling the employee parcel service reasons and must report it to us immediately for clarification of your order.

Once the package received by you or someone at the delivery address, has 24 hours to report anomalies or missing physical damage to your order after this deadline will not be any changes or claim.

Please note that according with your delivery address, additional taxes may apply. We reserve the right to charge those taxes to the payment method submitted or cancel your purchase. According to our security delivery policies, We are unable to ship to PO boxes, re-shippers, or package forwarding services.

Order cancellation

Once processed the purchase of the product will have a limit of 48 hours to make payment. If payment is not made within the time mentioned, will be reason for cancellation of the order.

Delivery area

We deliver in all locations where there is coverage through companies with whom we parcel service. Deliveries by shipping companiesfully depend on the conditions of each, also on weather conditions and areas at risk of each entity.

We can not process orders with short delivery address or special agreements with other shipping companies.

Releases and deliveries

In this embodiment the products are in existence are usually shipped in 72 business hours (Monday through Friday) after verification deposit and released your order. Approximate delivery time once verified the payment of the product is 30 to 90 days for international shipments 

If your product is not available it will last approximately 30 to 90 days to be released.

To expedite the release is important to notify your payment

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Please note, we are currently experiencing delivery delays. We have increased our return period to 120 days from the reception of your order.Contact Us